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Be sure that you have read our Terms and Policies before placing your order.
By submitting an order you acknowledge that you agree with, and will be bound by
our terms and policies. If you do not agree with them - DO NOT order from our site.
ORDERING FROM PLYCON'S KEEP:
Nothing could be easier. Simply select the products you want from our online store,
add them to the online secure shopping cart, specify quantity, select the shipping
method, and then pay for your order. All orders ship within one business day
normally. All packages are trackable and insured by Fed-Ex. You're notified by
email when your order ships, and you are supplied with your package's Fed-Ex
Tracking Number in the shipping notification email.
Plycon's Keep DOES accept orders via the phone. It's quicker and easier for everyone if you use
our shopping cart - but some items (like Games Workshop products) have to be ordered by phone due
to current Games Workshop US only policies. If you have questions about any product we
stock, please feel free to email or call us. We're always happy to help!
PAYMENT OPTIONS:
We accept payment via Visa, Master Card, Paypal, Debit Cards, and cash (if you're local
to us) from US customers. International customers must pay for their orders by using PAYPAL or through direct wire transfer. Pre-payment is required before any order will be processed. This means no
COD orders, and no Purchase orders will be accepted.
VISA, MASTER CARD, & DEBIT CARDS:
We will only ship orders to the verified billing address for the provided card. Sorry,
no exceptions. This helps cut down on fraud and the possibility of junior using Mom
and Dad's credit card without their permission. Note that we do not ship gifts - if you
wish to purchase an item for someone else, it will ship directly to you - and you may then
forward it yourself. Orders over $500.00 may require additional verification before being shipped.
Note that your credit card/debit statement will show a charge from "PLYCON COMPUTERS". This is the Keep's parent company. The Keep uses Plycon's existing web e-commerce infrastructure for processing - hence the appearance of Plycon Computer's name on your statement.
PAYPAL:
We will only ship orders to the verified paypal billing address for the provided
paypal account. If the Paypal account is unverified - the payment will be rejected
and the order deleted. Sorry, no exceptions. As a business we can only receive the benefit
of Paypal's merchant protections as long as we follow their rules completely.
CASH:
If you're local to our retail store - or simply drive up or down to visit us, we'll
gladly accept your good 'ole American cash. Georgia state sales tax (7%) will apply
to all residents of Georgia and anyone who purchases within the state. Sorry
- gotta pay the tax man. Note that our web prices are not the same as our retail store
prices. If you purchase in the retail store - you will not receive the prices you see on our web site.
INTERNATIONAL WIRE TRANSFER:
If you're an international customer and wish to pay using this method, we will forward you our
full banking information for the process. We must receive payment for the order within five business days
or the order will be canceled. It is your responsibility to make sure we receive the full amount of funds
required to pay for your order. Banks normally take out processing fees from the funds to be transferred - be sure
you include those. Our bank does not charge us to receive an international wire - so any shortages in received funds
are from your end. If the funds received do not cover the costs of the order, you will either have to adjust the order to
meet the available funds, or ask for a refund. Our bank charges $50.00 USD to send an international wire - those funds will be deducted
from any amount that you sent us (it's not our fault you didn't make sure to send the full amount - so we will not cover the costs to
get any remaining funds back to you). Large international orders will always be required to pay via wire transfer.
IMPORTANT REMINDER:
YOU MUST BE 18 OR OLDER TO PURCHASE FROM PLYCON'S KEEP VIA CREDIT CARD!
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