#1 - Does Plycon ship to APO/FPO addresses?

Yes, we do it all the time. Simply select APO/FPO shipping when you check out and we'll ship your package out via US priority mail. Please note that orders going to an APO/FPO address have no form of tracking - but we do require them to have a return signature. Shipping via this method does take longer than normal. Customs forms will be filled out accurately - so be aware that some items might be prohibited in specific theaters of operations.

#2 - How do I track a package shipped to my APO/FPO address?

At this time the US Postal Service does not provide a method of tracking packages shipped to APO/FPO addresses. All we can provide you is a shipping notification when we drop it off at our local post office.

#3 - How long will it take for my order to arrive at my APO/FPO address?

Unfortunately we do not have a firm ETA for any package shipped this way. We've seen travel times from one week to five weeks. It truly depends on where you are currently stationed. Once we drop the package off - we no longer have any control or responsibility for it. We will be happy to insure it for you (if you wish - and if you pay for it) - but it is your responsibility to file any claims.

#4 - How do I get a replacement item quicker?

If you would like to receive a replacement item quicker - then you may purchase the same item again. You'll still need to get a RMA in order to return the defective product. Once the defective unit arrives we'll credit your credit card (or paypal account) back for the returned item. Shipping costs are never refunded.